Welcome to the CfA
Skills are at the heart of our organisation. The skills of our staff, our partners and of the 13 million UK employees we represent as the Government recognised standard setting organisation for business skills at work.
Our vision is to provide and promote relevant business skills and knowledge to all types of organisations, to ensure employees have the required skills to excel and develop throughout their careers.
We cover the following areas of business and business related skills across the UK:
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Business & Administration
Customer Service (including Contact Centres)
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Enterprise and Business Support
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Governance
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Human Resources and Recruitment
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Industrial Relations
Languages and Intercultural Working
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Leadership and Management (including Consultancy)
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Marketing and Sales
The CfA and its partner organisations develop standards, qualifications, and apprenticeship frameworks covering the pan sector areas listed above. The CfA also conducts research, approves qualifications and provides consultancy services within the UK and internationally to businesses and public sector organisations.
27.07.10
Jenny Hewell in the Local Government Chronicle
Administrators are frontline staff as well. 15 July 2010. As we ask the public sector to run on less it will need ...
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14.07.10
Key Skills Extended within Apprenticeship Frameworks
Following the recent announcement by John Hayes, Minister of State for Further Education, Skills and Lifelong Learning on the future of Key Skills, the CfA can confirm that key skills will continue to be accepted within the Business & Administration, Customer Service, Contact Centre, Marketing & Communication, Management/Team Leading, and Sales & Telesales Apprenticeship Frameworks until 31 March 2011. Functional Skills will also continue to be accepted within the frameworks at the same levels as Key Skills, giving learners and training providers as much choice as possible.
Click here for more The full statement made by John Hayes
16.06.10
Pan Sector Apprenticeship Frameworks News
A summary of each framework overseen by the CfA and the changes which will take place from 1st August (Business & Administration and Customer Service) or 1st September (Team leading and Management) in England, Northern Ireland and Wales is now available.
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16.06.10
Functional skills transition arrangements update
Key Skills will be replaced by Functional Skills from September 2010 in England. QCDA have announced that the exemptions applied to Key Skills will also be applied to Functional Skills.
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