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Home Apprenticeships Certification & Registration

Certification and Registration Forms

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Welcome to the CFA Certification and Registration service

The CFA is responsible for the registration & certification of candidates studying for Apprenticeships in the following Pan Sector areas:

  • Business & Administration
  • Customer Service
  • Contact Centre
  • Management & Team Leading
  • Marketing
  • Sales & Telesales

Important Changes to Apprenticeship Certification - ENGLAND only

The certification of Apprenticeships in England has now switched over to the ‘ACE’ system (Apprenticeship Certificates England), an online system developed by the Alliance of Sector Skills Councils and run by the various Sector Skills Councils and Standard Setting Organisations including CFA.

ACE is now the only approved system used for issuing Apprenticeship Certificates in England. Unfortunately, CFA can therefore no longer accept paper based or CFA online applications. Any paper based certificate request forms that have already been received will be processed by CFA, but all future applications should be made via the ACE system.

Benefits of the ACE system

The ACE system allows learner information and evidence to be uploaded online, saving centres time and postal costs. The cost per certificate is also reduced, with each certificate now costing just £22 using the ACE system (as opposed to £25 per certificate for paper based submissions).  The new system also allows learner information to be inputted as the apprentice progresses, meaning evidence can be collected throughout the programme rather than just at the end. The system can be accessed by multiple users as many times as required and all evidence of achievements can be stored centrally for easy access.

How do I register for ACE?

To use the ACE system you will need to register your centre details. If you still need to register your centre onto ACE, please click here and enter your centre details.

Once we have confirmed your centre details, your login will be emailed to you along with a manual for system use.  If you require more information or any help with the registration process, please call us on 020 7091 9620.

An online tutorial providing further information on registering and using ACE can be viewed here.

Downloads:

Authorisation Form

Apprentice Certificate Request Authorisation Form

Blueprint Forms

For all apprentices with starts dates before and including the following dates, please click on above link for the correct forms.

Business & Administration 30 May 2011
Customer Service 30 May 2011
Contact Centre 28 June 2011 **
Management and Team Leading 28 June 2011 **
Marketing 28 June 2011 **
Sales & Telesales 28 June 2011 **

SASE (England) Forms

For all apprentices with start dates on or after the following dates.

Business & Administration 31 May 2011
Customer Service 31 May 2011
Contact Centre 29 June 2011 **
Management and Team Leading 29 June 2011 **
Marketing 29 June 2011 **
Sales & Telesales 29 June 2011 **

** For Sales & Telesales, Marketing, Management and Team Leading and Contact Centres there will be a brief period of dual running of the old ‘blueprint’ and new ‘SASE’ frameworks in England, between 31st May 2011 and 28 June 2011.

SASW (Wales) Forms

For all apprentices with start dates on or after the following dates, please click on above link for the correct forms.

Business & Administration 01 August 2011
Customer Service 01 August 2011
Contact Centre 01 August 2011
Management and Team Leading 01 August 2011
Marketing 01 August 2011
Sales & Telesales 01 August 2011
Important Changes to Apprenticeship Certification - ENGLAND only
 

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