We want your views!

Proposed Human Resources Higher Apprenticeship

The CFA are currently working in partnership with The Chartered Institute of Professional Development (CIPD) to plan and develop an Apprenticeship in Human Resources. But in order to achieve this, your help and support is vital.

We are currently seeking the opinions and experiences of practicing HR professionals and wider stakeholders to inform the first stages of the project. Within this initial part, we will be looking at the likely levels of demand for a Higher Apprenticeship programme.

If you would like to support the CFA and CIPD in this work, we have developed a survey www.surveymonkey.com/s/HR-Apprenticeship which will be available until 14th September 2011.

If you would like to provide further information or find out more about the project, please contact Matthew Street at the CFA on 020 7091 9620, or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Proposed Project Management Higher Apprenticeship

The CFA, in partnership with The Association for Project Management (APM), are planning to develop an Apprenticeship in Project Management. To support this development, we are seeking the opinions of practicing Project Managers and wider stakeholders to inform the first stages of the project, looking at the likely levels of demand for a Higher Apprenticeship programme.

To support the CFA and APM in this work, an online survey has been developed to gather the views of those involved in Project Management and wider stakeholders. The online survey can be accessed here: www.surveymonkey.com/s/PM-Apprenticeship, and will be available until 14th September 2011.

2011 Scottish Customer Service Modern Apprenticeship Review

The CFA is currently looking for Customer Service Professionals to help us carry out a review on Modern Apprenticeship Frameworks in Scotland.

This review will be taking account of the new Customer Service SVQs recently placed on the SCQF, as well as the changes to higher Core Skills Levels proposed by the Modern Apprenticeship Group (MAG).

To facilitate this review, the CFA has developed an online survey which will give you the opportunity to share your comments and provide feedback on your own experience of Customer Service. Your opinion is extremely important to the CFA, and will give us the opportunity to review the voices of many employers, learners, training providers, sector skills councils and awarding bodies.

This work is essential to ensure that these frameworks continue to meet the needs of employers and learners in Scotland.

Your participation would be appreciated and will inform the future development of these apprenticeships.

The online survey can be accessed here: http://www.surveymonkey.com/s/W55MK63, and will be available until Friday 9th September.

For further information please contact Beverly Dann at This e-mail address is being protected from spambots. You need JavaScript enabled to view it