Scotland Frameworks

Scottish Modern Apprenticeships

This site is exclusive to all Scottish Training providers who require access to the Modern Apprenticeship frameworks developed by the CfA. Before delivering the frameworks, please ensure that your centre is registered with and meets the criteria set out by the CfA.

For registration and certification please direct your enquiries to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Downloads:

Please see below for all CFA Modern Apprenticeships including the revised 2011 Management Frameworks across Level 3, 4 and 5.

Please note: while learners can be registered on these frameworks immediately, all MA centres interested in delivering the revised 2011 Management frameworks must contact CFA First, as we are responsible for all candidate registrations and certifications for the three new Management frameworks.

2011 Management Level 3 Modern Apprenticeship

2011 Management Level 4 Modern Apprenticeship

2011 Management Level 5 Modern Apprenticeship

Business & Administration Scotland framework Level 2 (February 2011)

Business & Administration Scotland framework Level 3 (February 2011)

Business & Administration Scotland framework Level 4 (April 2011)

Customer Services Scotland Frameworks Level 2 (February 2011)

Customer Services Scotland Frameworks Level 3 (February 2011)

Contact Centre Apprenticeship Scotland Framework

Management Apprenticeship Scotland Framework 2006 (minor revisions 2009)