CfA

The Chartered Institute of Personnel and Development - the United Kingdom's leading professional body for those involved in the management and development of people with over 120,000 members and 40,000 people per year studying for one of our professional qualifications.

Customer First ® - the National Standard for Customer Service. From the germ of an idea planted in 1999 by organisations wanting to improve the business services sector, putting the Customer First ® is recognised as the National Standard for Customer Service.

Direct Selling Association (DSA) - the definitive source of information and advice for Direct Selling in the UK. The DSA's role is to promote Direct Selling and uphold the highest standards of good practice by its Member Companies through its Codes of Practice.

The Institute of Administrative Management (IAM) - The IAM exists to promote the science of Administrative Management in all its branches for the public benefit. Established in 1915, the IAM is the only professional body for both practising and aspiring Administrative Managers.

The Institute of Leadership & Management (ILM) - The ILM exists to support, develop and inform managers at every stage of their careers. ILM offers a wide selection of flexible leadership and management qualifications and specialist member services.

The Institute of Professional Administrators (IPA) - The IPA provides professional membership benefits for individuals and organisations committed to business administration. Established in 1957, the Institute of Professional Administrators (formerly the IQPS - Institute of Qualified Professional Secretaries) is the leading professional membership institute for business administrators.

SFEDI - the Government recognised UK Standards Setting Body for Business Support and Business Enterprise. Run by entrepreneurs for entrepreneurs, SFEDI researches leading practice, sets standards, principles and guidelines.

The Performance Group Limited – UK Management Development and Personnel Services. Three core brands offering nationally endorsed qualifications for managers and staff development, a range of client focused human resource services and bespoke recruitment support.

Trades Union Congress (TUC) - They bring Britain’s unions together to draw up common policies, lobbies the Government to implement policies that will benefit people at work, campaigns on economic and social issues