QCF units

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QCF UNITS

QCF units

QCF units are units of assessment, based upon National Occupational Standards (NOS). Unlike National Occupational Standards (which are general resources), QCF units are only used for qualification purposes.

CfA is working to develop QCF units across all business skills areas. These QCF units will be available for use by awarding bodies within qualifications, and make up the new ‘QCF versions’ of NVQs from August 2010 onwards in most sectors.

Below are the suites of QCF units currently available which cover business skills. Awarding Organisations should use these units wherever possible when developing business skills qualifications, rather than developing their own units. These QCF units can also be used by Sector Bodies developing sector specific qualifications which contain any business skills elements.

Business & Administration

Business & Administration (Competence based units)

Business & Administration (Knowledge based units)

Business & Administration – Specialist units

Governance

No QCF units currently available

Management and Leadership

Management and Leadership (Competence based units)

Customer Service

Customer Service (Competence based units)

Enterprise

Preparing to run a Business

Enterprise

Consultancy and Business Support

Management and Business Consultancy

Business Support

Business Broker

Languages and Intercultural Skills

Languages

Marketing and Sales

Marketing

Sales

Industrial Relations

Trade union representatives and professionals

Human resources and Personnel

Human Resources

Customer Service

Both competence and knowledge-based QCF units have been developed to cover a full range of customer service functions.

Enterprise

QCF units have been developed to cover the full range of knowledge and skills needed to start and run a business. These units have been used in a number of qualifications, including:

Consultancy and Business Support

QCF units have been developed to cover the knowledge and skills needed by those in Management Consultancy and Business Support roles. These units have been used in a number of qualifications including:

Languages

QCF units have been developed to cover the skills of Understanding, Speaking, Reading and Writing a language. Qualifications are available in many languages, including sign language.