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Home Qualifications QCF QCF UNITS Management and Leadership

Management and Leadership

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Competence based units

Filename Size
An Adobe Acrobat file A1Manage personal development_pr171109 Reformat.pdf 58.88 KB
An Adobe Acrobat file A2 Manage own professional development within an organisation_pr171109 Reformat.pdf 34.95 KB
An Adobe Acrobat file A3 Develop, maintain and review personal networks_pr171109 Reformat.pdf 58.76 KB
An Adobe Acrobat file B1 Develop and evaluate operational plans for own area of responsibility_pr171109 Reformat.pdf 34.98 KB
An Adobe Acrobat file B10a Establish risk management processes for an organisation Reformat.pdf 34.97 KB
An Adobe Acrobat file B10b Manage risk in own area of responsibility_pr171109 Reformat.pdf 58.85 KB
An Adobe Acrobat file B10c Review risk management processes in own area of responsibility Reformat.pdf 34.48 KB
An Adobe Acrobat file B11 Manage or support equality of opportunity, diversity and inclusion in own area of responsibility_pr171109 Reformat.pdf 35.3 KB
An Adobe Acrobat file B12 Promote equality of opportunity, diversity and inclusion across an organisation Reformat.pdf 59.28 KB
An Adobe Acrobat file B2 Inform strategic decision-making_pr171109 Reformat.pdf 34.58 KB
An Adobe Acrobat file B3 Develop a strategic business plan_pr171109 Reformat.pdf 58.64 KB
An Adobe Acrobat file B4 Put a strategic business plan into action Reformat.pdf 58.69 KB
An Adobe Acrobat file B5 Set objectives and provide support for team members_pr171109 Reformat.pdf 59.41 KB
An Adobe Acrobat file B6 Provide leadership and direction for own area of responsibility_pr171109 Reformat.pdf 34.96 KB
An Adobe Acrobat file B7 Develop strategic direction and leadership_pr171109 Reformat.pdf 34.66 KB
An Adobe Acrobat file B8a Establish policies and procedures to comply with legal, regulatory, ethical and social reqs_pr171109 Reformat.pdf 59.1 KB
An Adobe Acrobat file B8b Ensure compliance with legal, regulatory, ethical and social requirements_pr171109 Reformat.pdf 34.84 KB
An Adobe Acrobat file B9 Support the culture of an organisation_pr171109 Reformat.pdf 34.54 KB
An Adobe Acrobat file C1 Support team members to identify, develop and implement new ideas_pr171109 Reformat.pdf 59.08 KB
An Adobe Acrobat file C3 Lead innovation within an organisation_pr171109 Reformat.pdf 59.16 KB
An Adobe Acrobat file C4 Lead Change in an organisation_pr171109 Reformat.pdf 58.74 KB
An Adobe Acrobat file C5 Plan change in own area of responsibility_pr171109 Reformat.pdf 59.15 KB
An Adobe Acrobat file C6 Impement Change in own area of responsibility_pr171109 Reformat.pdf 34.73 KB
An Adobe Acrobat file D1 Develop working relationships with colleagues_pr171109 Reformat.pdf 34.95 KB
An Adobe Acrobat file D10 Manage conflict in a team_pr171109 Reformat.pdf 58.98 KB
An Adobe Acrobat file D11 Lead and manage meetings_pr171109 Reformat.pdf 58.64 KB
An Adobe Acrobat file D12 Participate in meetings_pr171109 Reformat.pdf 34.4 KB
An Adobe Acrobat file D13 Support individuals to develop and take responsibility for their performance_pr171109 Reformat.pdf 59.31 KB
An Adobe Acrobat file D14 Know how to follow disciplinary procedures_pr171109 Reformat.pdf 59.32 KB
An Adobe Acrobat file D15 Managing grievance procedures_pr171109 Reformat.pdf 58.58 KB
An Adobe Acrobat file D16 Support the management of redundancies in own area of responsibility_pr171109 Reformat.pdf 59.06 KB
An Adobe Acrobat file D17 Developing collaborative relationships with other organisations Reformat.pdf 59.77 KB
An Adobe Acrobat file D2a Develop working relationships with colleagues and stakeholders_pr171109 Reformat.pdf 58.91 KB
An Adobe Acrobat file D2b Work Productively with colleagues and stakeholders_pr171109 Reformat.pdf 59.75 KB
An Adobe Acrobat file D3a Recruit staff in own area of responsibility_pr171109 Reformat.pdf 59.52 KB
An Adobe Acrobat file D3b Examine staff turnover issues in own area of responsibility Reformat.pdf 34.87 KB
An Adobe Acrobat file D4 Plan an organisations workforce_pr171109 Reformat.pdf 58.73 KB
An Adobe Acrobat file D5 Plan and allocate and monitor work of a team_pr171109 Reformat.pdf 59.29 KB
An Adobe Acrobat file D6 Plan, allocate and monitor work in own area of responsibility_pr171109 Reformat.pdf 59.38 KB
An Adobe Acrobat file D7 Support learning and development within own area of responsibility_pr171109 Reformat.pdf 59.57 KB
An Adobe Acrobat file D8 Address performance problems affecting team members_pr171109 Reformat.pdf 59.26 KB
An Adobe Acrobat file D9 Build, support and manage a team_pr171109 Reformat.pdf 59.71 KB
An Adobe Acrobat file E1 Manage a budget for own area or activity of work_pr171109 Reformat.pdf 58.96 KB
An Adobe Acrobat file E10 Make effective decisions Reformat.pdf 58.89 KB
An Adobe Acrobat file E11 Communicate information and knowledge_pr171109 Reformat.pdf 58.78 KB
An Adobe Acrobat file E12 Manage knowledge in own area of responsibility_pr171109 Reformat.pdf 59.02 KB
An Adobe Acrobat file E13 Promote knowledge management in own organisation_pr171109 Reformat.pdf 58.97 KB
An Adobe Acrobat file E15 Procure supplies_pr171109 Reformat.pdf 58.36 KB
An Adobe Acrobat file E16 Manage a tendering process_pr171109 Reformat.pdf 59.79 KB
An Adobe Acrobat file E17 Outsource organisational processes Reformat.pdf 59.7 KB
An Adobe Acrobat file E2 Know how to identify and address potentially fraudulent budgetary activities_pr171109 Reformat.pdf 34.64 KB
An Adobe Acrobat file E3 Obtain additional finance for an organisation_pr171109 Reformat.pdf 59.76 KB
An Adobe Acrobat file E4 Promote the use of technology within an organisation_pr171109 Reformat.pdf 59.18 KB
An Adobe Acrobat file E6 Implement, monitor and review health and safety policy in own area of responsibility_pr171109 Reformat.pdf 60.36 KB
An Adobe Acrobat file E7 Manage health and safety across an organisation Reformat.pdf 59.32 KB
An Adobe Acrobat file E8 Manage physical resources_pr171109 Reformat.pdf 59.37 KB
An Adobe Acrobat file E9 Manage the environmental impact of work activities_pr171109 Reformat.pdf 59.67 KB
An Adobe Acrobat file F1 Plan and manage a project_pr171109 Reformat.pdf 60.08 KB
An Adobe Acrobat file F10 Develop a customer-focused organisation_pr171109 Reformat.pdf 59.13 KB
An Adobe Acrobat file F11 Manage the achievement of customer satisfaction_pr171109 Reformat.pdf 59.82 KB
An Adobe Acrobat file F12 Improve organisational performance_pr171109 Reformat.pdf 59.41 KB
An Adobe Acrobat file F13 Manage quality systems_pr171109 Reformat.pdf 59.46 KB
An Adobe Acrobat file F14 Prepare for and support quality audits Reformat.pdf 58.9 KB
An Adobe Acrobat file F15 Conduct a quality audit Reformat.pdf 59.22 KB
An Adobe Acrobat file F16 Manage product development and marketing_pr171109.pdf 59.32 KB
An Adobe Acrobat file F17 Manage customer service in own area of responsibility_pr171109 Reformat.pdf 59.27 KB
An Adobe Acrobat file F2 Manage a programme of complementary projects_pr171109 reformat.pdf 59.63 KB
An Adobe Acrobat file F3a Design and manage the business processes_pr171109 Reformat.pdf 59.29 KB
An Adobe Acrobat file F3b Monitor and review business processes_pr171109 reformat.pdf 34.47 KB
An Adobe Acrobat file F4 Develop and implement marketing plans_pr171109 reformat.pdf 59.34 KB
An Adobe Acrobat file F9 Analyse the market in which your organisation operates Reformat.pdf 59.21 KB

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