For general information about the Business, Administration & Governance sector and labour market information.
2009 Labour Market Information (LMI)
To read the 2009 Business, Administration and Governance Labour Market Information (LMI) report, please click on the button below.
Project: Reference System for Facilitators of Learning
Over the past two years CfA has been working on a European project in developing a Reference System for Facilitators of Learning. Target groups are those who facilitate training in a number of locations such as Further Education colleges, independent training organisations, company training and as a consultancy.
This reference system is a detailed research catalogue which not only explores best practice in facilitation of learning across the EU twenty seven countries it also aims to be a tool to support validation of individual work experience and learning outcomes, especially when people move from one professional environment to another.
Project: International Benchmarking
Every two years, CfA carries out an International Benchmarking project with the objective to evaluate the currency of UK Business & Administration Standards by benchmarking them against other high performing countries.
The 2008 benchmarking project focused on Finland and New Zealand.
For further information regarding this project please contact CfA at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 020 7091 9620. To download the final report, please click on the button below.
Project: HR Administration Feasibility Study
The objective of the HR Administration Feasibility Study project was to ascertain whether there is a need to develop specialist National Occupational Standards (NOS) for HR administrators, or if existing NOS meet the needs of HR administrators.
For further information regarding this project, please contact CfA at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 020 7091 9620. To download the final report, please click on the button below.
2008 Labour Market Information (LMI)
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Essential Skill Demand Assessment
To download the Essential Skill Demand Assessment, please click the link below | PDF [402kb]
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Essential Skill Supply Assessment
To download the Essential Skill Supply Assessment, please click the link below | PDF [534kb]
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Gap Analysis Report
To download the Gap Analysis Report, please click the link below | PDF [334kb]
Project: International Benchmarking
This project benchmarks the UK Business & Administration Standards against both German and Australian standards.
For further information regarding this project please contact CfA at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call on 020 7091 9620. To download final report, please click on the button below.
Project: Labour Market Information (LMI)
This special project involved collecting data to demonstrate the supply and demand of administration within the Skills for Business Network (SfBN). Now complete, the project report can be downloaded by clicking on the button below.
Research: Skills in Business & Administration Survey 2006
CfA spoke to 250 employers and 250 employees to determine skills needed by today's business administrator.
Our research formed part of CfA's vision project; to determine a sector qualification strategy for business & administration.
Research: Information, Advice & Guidance
Here we analyse business & administration skills, labour market intelligence and progression route research in order to support the development and introduction of information, advice and guidance (IAG) to employers, learners and key stakeholders on apprenticeship frameworks.




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