Business & Administration

About the sector

Did you know that there are over 4.7 million people in the UK currently working in Business & Administration roles?

Did you also know that a further 10 million people are working in roles that require administration skills on a daily basis?

We know that many sectors are now entering a critical period. The ageing "baby boomer" population is approaching retirement and beginning to reduce their hours to part-time or leaving their full-time administration work posts altogether.

For some organisations, these phenomena may help create leaner and smarter teams. For others, this means that a huge amount of capability and experience will leave their work in administration over a relatively short period of time - currently, administration replacement demand is running at 1.2 million people over the next five years.

More than 97% of all UK organisations acknowledge the crucial importance of administration functions to business success. So the prosperity of individuals, businesses and the nation is going to depend, in part, on your acquisition of professional administration skills.

National Occupational Standards

Three suites of standards are available within the Business & Administration sub-sector, as follows. Follow the links below to access the standards.

Business & Administration
Business & Administration – Specialist NOS
Self Administration

Go to Business & Administration standards page

Qualifications

A wide range of both vocational and academic Business & Administration qualifications are available within the UK and internationally. The CfA has developed a number of specific vocational qualifications, as well as Apprenticeship frameworks covering Business & Administration, including the following:

NVQs/SVQs in Business & Administration at levels 1, 2, 3 and 4
Certificates in Principles of Business & Administration at levels 2 and 3
Apprenticeships/Modern Apprenticeships in Business & Administration at levels 2 and 3

Further details of these qualifications can be found on the qualifications page

Contact

For more information on Business & Administration work undertaken by CfA, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call on 020 7091 9620.